Prospects message you about joining and never hear back. Leads ask about pricing or class times and get lost in the inbox. Calls come in while your team is coaching on the floor. By the time someone replies, the prospect has already signed up somewhere else.
BusinessPilot handles every inquiry the moment it comes in, books class trials, answers membership questions, and keeps your pipeline full even when your staff is tied up with members.
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Manager, Velocity HIIT Studio

Owner, Apex Strength and Conditioning

Head Coach, CrossFit
This is not the old chat bot that people ignore. It actually does the work.
The bot handles membership inquiries, class questions, and tour bookings in seconds.
Run the interactive demo and see how your site could convert visitors into members without your staff lifting a finger.
Every New Lead Gets Captured
Website form, DM, missed call, walk-in overflow… BusinessPilot catches everything the moment it comes in.
Fast, Clear Answers Without Wait Times
Pricing questions, class times, membership types, contract options, all answered instantly so interest never cools.
Books High-Intent Appointments Automatically
Gym tours, first workouts, intro PT sessions, free trial classes… all booked and confirmed automatically.
Your Membership Pipeline Stays Full
More tours show up, more trials convert, fewer gaps in your schedule, and your trainers walk into each day with warm leads ready to buy.
Want to hear how your clients will be handled?

Keep your class schedule full without chasing members
Convert more leads with instant replies
Reduce no shows and fill empty spots in minutes
Increase member retention with automated follow ups
Free your staff to coach instead of managing admin
If BusinessPilot does not help you convert more leads or reduce your no-shows, you can stop using it whenever you want. No stress. No locked-in agreements.
Start with clear, empathetic communication: send automated reminders (SMS + email) 48 and 24 hours before appointments, require a small refundable deposit for high-value services, and offer an easy, no-penalty rescheduling window. Track no-shows to identify patterns and follow up with a friendly policy reminder and an offer to rebook — small incentives for on-time arrivals also help.
Use a written checklist covering surface disinfection with EPA-registered products, fresh linens for every client, single-use items where possible, and proper handwashing between appointments. Post your protocols visibly and train staff to document completed sanitation steps to reassure clients and maintain consistent standards.
Screen for experience and cultural fit, then use a structured onboarding program: shadowing, supervised treatments, service checklists, and a skills exam. Provide ongoing coaching, refresher workshops on safety and customer care, and monthly performance check-ins so staff grow confident and consistent.
Choose a reputable scheduling platform that integrates with your calendar and payment processor. Configure service durations, staff availability, and buffer times; enable instant confirmations and deposit payments; then run test bookings to confirm notifications and calendar sync before launching publicly.

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